The 2020 study in German and the management summary in French and English, as well as all past reports, can be found here.
The networked world of commerce is the new normal. Commerce in Switzerland in 2020: Broad diversity of offers and purchase channels. Staying competitive in the networked world of commerce.
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Staying competitive in the networked world of commerce (study 2020)
A glimpse into the networked world of 2025 (study 2019)
Dealing with powerful digital platforms (study 2018)
Prospects for the retail sector (study 2018)
Logistics as a competitive advantage (study 2018)
Seamless payment (study 2018)
2013: Invest or be left behind?
2012: Second wave of e-commerce providers in Switzerland
2011: Growing pains
2010: A higher level of performance in a mobile future
2009: Long-term success factors in e-commerce
Here you can find all complete studies in German.