Call Center

For processing written and telephone orders (mail/phone order/MOTO).

The sale of products and services by telephone from a call centre or by written placement of an order is subject to strict guidelines relating to PCI DSS conformity. Datatrans offers concepts and applications for the processing of telephone sales and written orders in compliance with these security parameters.

For this purpose, solutions are available for manual processing of credit card payments as well as XML and SOAP APIs for full technical integration of the payment process in CRM applications.

Contact form for a quotations processing contract

Possible Payment APIs (technical interfaces)

Appropriate methods of payment and acquiring contracts

  • Credit cards
  • Customer cards
  • Invoice
  • Mail-/Phone-Order-Contract (MOTO)

Reference customers

  • Fleurop-Interflora
  • Hotelplan Management AG
  • Kuoni Reisen AG
  • Swiss Federal Railway SBB