Backoffice: reports

I did not receive the daily report up to now. What do I have to do?

The Daily Report is a report that lists all of the day’s transactions for a specific merchantId. If desired, this report will be sent to you automatically by e-mail on a daily basis.

If you have not received the Daily Report by e-mail as usual or if you can no longer find the message, you have the possibility to download the same information by using the Datatrans Web Administration Tool.

Use the "Change Merchant" function to select the appropriate merchantId and select "Batch files" from the Reports menu. You can then define the desired date or time span. Select "Daily closing" as file type. As soon as you have found the corresponding file, click on "download" and save it to your usual location.

Further information can be found in chapter 4 of the user guide.