You can reset your password by clicking on the "Forgotten password?" link at the bottom right of the login fields.
You will be asked to enter your login, your username and the registered e-mail address. After clicking on "OK" you will receive an automated e-mail with a link which allows you to set a new password. After you have successfully set a new password, you will be prompted to log in again.
If you cannot remember the information required to reset your password, please contact us by e-mail at [email protected] or by phone on +41 (0)44 256 81 91.
If your user account is blocked because you have reached the maximum number of login attempts, you can click the "Password recovery" link and go through the process described above to reset your password.